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FAQs

How can I change my order?

Search the order number which has been sent to your email. Write us an email with the order number and state your business. We will contact you back.

How can I follow my order?

The courier usually tries to deliver your package three times, before its returned to the warehouse. To avoid delivery delays and ambiguities, we recommend you to follow the order with the tracking code that has been sent to you by email.

I placed an order, but did not receive a confirmation email.

Fill out the form below, or contact us at info@hyzerflex.com

Why my order has been cancelled?

If you did not receive your order: Please contact us by email if the order has not been delivered within 14 days from the last expected delivery estimate.

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